Perception of Logistics 4.0: A Study of Supply Chain Department Employees

Canan Gula & Sena Erden Ayhün

doi:https://doi.org/10.29329/ijiasos.2023.628.1

Original article | Open Access
International Journal of Innovative Approaches in Social Sciences 2023, Vol. 7(4) 157-172

Perception of Logistics 4.0: A Study of Supply Chain Department Employees

Canan Gula & Sena Erden Ayhün

pp. 157 - 172 | DOI: https://doi.org/10.29329/ijiasos.2023.628.1

Published online: December 31, 2023 | Number of Views: 83 | Number of Download: 178

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Abstract

The concept of Industry 4.0, which developed in parallel with the fourth industrial revolution, brought forward the digitalization of processes and automation of production models. The concept of Industry 4.0 led to an impact on sectors along with the latest information technologies while enabling the implementation of logistics 4.0 activities in the logistics sector. Logistics 4.0 stands out as a new paradigm of the logistics system that aims to respond effectively to customer needs and improve customer relationship management.

The objective of this study is to determine the Logistics 4.0 perceptions of white-collar employees working in supply chain management department in one of the leading organizations under the building products sector. For this purpose, a semi-structured interview was conducted with the participants on the basis of the questions determined in the literature and the data were collected accordingly. A total of 21 white-collar employees from supply chain departments participated in the study. The outputs of the study were created with the content analysis design, one of the qualitative analysis methods. As a result of the study, it is determined that Logistics 4.0 will provide great advantages to supply chain processes but also bring along some disadvantages. The study findings revealed that the sector will face a number of opportunities and threats as well as some strengths and weaknesses while transitioning to this process.

Keywords: Logistics 4.0, Industry 4.0, Supply Chain Management, Management

How to Cite this Article

APA 6th edition
Gula, C. & Ayhun, S.E. (2023). Perception of Logistics 4.0: A Study of Supply Chain Department Employees . International Journal of Innovative Approaches in Social Sciences, 7(4), 157-172. doi: 10.29329/ijiasos.2023.628.1

Harvard
Gula, C. and Ayhun, S. (2023). Perception of Logistics 4.0: A Study of Supply Chain Department Employees . International Journal of Innovative Approaches in Social Sciences, 7(4), pp. 157-172.

Chicago 16th edition
Gula, Canan and Sena Erden Ayhun (2023). "Perception of Logistics 4.0: A Study of Supply Chain Department Employees ". International Journal of Innovative Approaches in Social Sciences 7 (4):157-172. doi:10.29329/ijiasos.2023.628.1.

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